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Our Phone Number is 800-625-8238 Our Phone Number is 800-625-8238

General Shipping Information

Delivery Schedules and Timeframes:

Beer & Wine Clubs:

Beer and Wine shipments usually arrive the last week of the month*.

*NOTE: Due to unique challenges required to deliver beer and wine in certain regions, occasionally the first shipment of a membership can take an additional 1-2 weeks to arrive depending on when your order was placed. Please call our Customer Service Department at 800-625-8238 for an estimated time of arrival for your delivery area.

We ship our Wine and Beer clubs to all states except Alabama, Alaska, Hawaii, Kentucky, Mississippi, and Utah.

Cigar Club:

Shipments will arrive the last week of the month via the U.S. Postal Service.

Cheese & Chocolate Clubs:

First shipments are sent on either the 3rd or 4th Tuesday of each month depending on when your order was placed, via 2-Day Air Service. All subsequent shipments on the 3rd Tuesday of the month.

Flower Club:

First shipments are sent on either the 3rd or 4th Monday of each month depending on when your order was placed via Next Day Air Service. All subsequent shipments on the 3rd Monday of the month.

Adult Signature Requirements (Beer & Wine):

Someone 21 or older must sign for all beer or wine shipments. Many of our members ship to a work location or a neighbor who is often home. Please update your delivery address by the 1st of the month at 800-625-8238 or [email protected]

Purchase Agreement:

I agree that the age information of both the billing and shipping contacts associated with the order(s) that I have placed are correct. I agree that the purchaser(s) and recipient(s) of any beer or wine of the month club orders placed on this web site are over 21 years of age, or 18 years of age for cigar club orders. I understand that any information related to this order that is false is considered to be fraudulent by the purchaser and that any misrepresentation of age will be prosecuted to the fullest extent of the law. Furthermore, by placing this order, I represent that I am purchasing this product solely for personal use, or as a gift, and are not engaged in any sort of law enforcement activity.

Returned Shipments:

In the event that you are not able to receive your shipment during the attempted deliveries AND you did not pick up your shipment within the allotted period, your box will be shipped back to our fulfillment center at which point you have two options. You may either elect to pay a re-packaging/re-shipping fee to have your shipment repacked and resent to you, OR you may elect to have your account credited your monthly charge less shipping and handling charges.

Address Changes/Membership Extension & Termination:

Please call us prior to the 1st of the month to make all account related information changes such as address changes, membership extensions & terminations, or gift accounts desiring to continue their memberships. Address changes made after that time may require a repackaging and re-shipping charge. Direct requests by you or your gift recipient to the shipping carrier to re-route a shipment in transit or address corrections made by the carrier to the shipping address that you've provided may incur an additional processing fee.