What will I receive in each shipment?
How long is the membership term, do I have to ship every month, and how do I cancel my membership?
OPEN-ENDED, ongoing memberships MAY BE CANCELLED at any time, however, certain promotional offers may require a minimum term prior to cancellation. To cancel, you may contact us by email at [email protected], fill out our order cancellation form, call us at 800.625.8238, or chat with us online M-F, 7am-5pm Pacific.
Can I combine the different wine club membership types into one membership?
- The Microbrewed Beer of the Month Club™ – choose between five craft beer clubs offering US craft beer, international beer, India Pale Ales, and hard-to-find rare beers.
- The Premium Cigar of the Month Club™ – choose between two cigar club options, including our Rare Cigar Club, and receive super-premium, hand-rolled cigars each month.
- The Gourmet Cheese of the Month Club – you'll receive three ½-pound selections of artisanal cheese featured in The Original Cheese Club and small batch rare cheese from our Rare Cheese Club.
- The Gourmet Chocolate of the Month Club™ – you'll get distinctive, hard-to-find, small batch artisanal chocolates from around the world.
- The Fresh Cut Flower of the Month Club™ – each month, you'll get a professionally designed seasonal bouquet of top quality blooms and greens sent just two days after harvest.
What is meant by an "Estate Bottled" wine?
It's an important distinction as not all wine clubs offer only Estate Bottled selections. Estate bottled wines are produced and bottled at a winery from grapes grown in the winery's own vineyards, or in vineyards under their long-term control. This ensures the winemakers have the oversight necessary to most fully develop their grapes' varietal character and decide the perfect time for harvest. It also ensures each wine produced by the winery has a distinct and consistent sense of place, or terroir, that reflects the soil and climate of its specific region of origin. This stands in contrast to many lesser quality and mass produced wines made by wineries that purchase grapes each year on the open market.
How does your 100% Satisfaction Guarantee work?
Our 100% Satisfaction Guarantee ensures that every wine you purchase from The International Wine of the Month Club meets your high standards or we will replace it or refund your purchase. Simple as that.
Why should I choose The International Wine of the Month Club?
Each shipment from The International Wine of the Month Club offers an international variety of limited production wines at great values. Our tasting panel selection process ensures that each featured wine is not chosen solely by one person, but rather a consensus among our primary panel comprised sommeliers, professional tasters, and winemakers and our secondary panel which includes upwards of thirty or more tasters that run the gamut of wine enthusiasts. In short, we go out of our way to find wines that real crowd pleasers, wines you’ll be thrilled to get, and that’s why we’re considered to be one of the best monthly wine clubs available online. We stand by every bottle of wine we feature, and our 100% Satisfaction Guarantee and dedication to relationship-driven customer service will confirm your decision to entrust us with your business. Learn More about our Selection Process.
What benefits do I gain by creating an account with you?
Registering an account allows you to save an address book, view past orders, and manage any scheduled email gift announcements.
How do I manage my account?
How do I reset my password?
To reset your password, visit the forgot your password page and enter the email address associated with your account.
When will my credit card be charged?
Do you ship to my state?
DELIVERIES FOR BEER AND/OR WINE: Due to unique challenges required to deliver beer and wine in certain regions, some orders can take an additional 1-2 weeks to arrive depending on when your order was placed. Please call our Customer Service Department at 800-625-8238 for an estimated time of arrival.
Cheese, Chocolate, and Flower clubs are available to all states except Alaska and Hawaii.
Our Cigar clubs are available in all U.S. states except Utah. We can also ship to APO addresses and Internationally (although, unfortunately, we cannot ship to Canada). Additional shipping charges for international orders is $7.00 per shipment, for a total shipping cost of $12.00 per shipment. These shipping charges will be added after you place your order, if placed on our website.
When will my shipment arrive?
NOTE: Due to unique challenges required to deliver beer and wine in certain regions, occasionally the first shipment of a membership can take an additional 1-2 weeks to arrive depending on when your order was placed. Please call our Customer Service Department at 800-625-8238 for an estimated time of arrival for your delivery area.
Does someone have to be available to sign for the deliveries?
Yes. Someone over 21 years of age will need to sign for your wine shipment. An ID may be required by the carrier. Our discrete packaging allows many of our members to ship to a work location or a neighbor who is often home.
What if I am not home to sign for my package or am going on vacation?
Please either call us at 800-625-8238 or email us at [email protected] no later than the 1st of the month to inform us if you have moved, plan to be out of town, or otherwise will not be able to accept delivery that month so that we can either re-route or reschedule your shipment. We use common carriers to deliver all of our products. If you are not home to sign for your shipment, the carrier will leave a door tag letting you know a delivery attempt has been made. After three attempts the product will be sent back to the distribution center at which time we can re-ship your package for an additional shipping cost of $15.
How do I change my delivery address?
Please either call us at 800-625-8238 or email us at [email protected] no later than the 1st of the month to change your delivery address.