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Our Phone Number is 800-625-8238 Our Phone Number is 800-625-8238

Frequently Asked Questions

Why should I choose The International Wine of the Month Club?

Each shipment from The International Wine of the Month Club offers an international variety of limited production wines at great values. Our tasting panel selection process ensures that each featured wine is not chosen solely by one person, but rather a consensus among our primary panel comprised sommeliers, professional tasters, and winemakers and our secondary panel which includes upwards of thirty or more tasters that run the gamut of wine enthusiasts. In short, we go out of our way to find wines that real crowd pleasers, wines you’ll be thrilled to get. We stand by every bottle of wine we feature, and our 100% Satisfaction Guarantee and dedication to relationship-driven customer service will confirm your decision to entrust us with your business. Learn More about our Selection Process.

What is meant by an "Estate Bottled" wine?

It’s an important distinction as not all wine clubs offer only Estate Bottled selections. Estate bottled wines are produced and bottled at a winery from grapes grown in the winery’s own vineyards, or in vineyards under their long-term control. This ensures the winemakers have the oversight necessary to most fully develop their grapes’ varietal character and decide the perfect time for harvest. It also ensures each wine produced by the winery has a distinct and consistent sense of place, or terroir, that reflects the soil and climate of its specific region of origin. This stands in contrast to many lesser quality and mass produced wines made by wineries that purchase grapes each year on the open market.

What arrives in each shipment?

You’ll receive two bottles of wine, each from a different international winery in every shipment. You may choose to receive 1 red & 1 white wine, 2 reds, or 2 whites (2 whites option available in Premier Series only). Each shipment also includes our Cellar Notes wine profiles that give you detailed tasting notes, suggested food pairings and recipes, and introduce you to the unique people who are the heart and soul of each winery.

How long is the membership term and do I have to ship every month?

You may choose any fixed duration from 2 to 12 months, or an open-ended membership that is ongoing until you choose to end it. Flexible ordering allows you to send or receive shipments monthly, every other month, quarterly, or even on specific months when you Design Your Own Club™.

How does your 100% Satisfaction Guarantee work?

Our 100% Satisfaction Guarantee ensures that every item you purchase with The International Wine of the Month Club™ meets your high standards or we will replace it or refund your purchase.

Can I combine the different wine club membership types into one membership?

Yes you can! Our Design Your Own Club™ program allows you to combine the three membership levels in any way imaginable. You may choose to receive whichever clubs you want on whatever months you’d like to receive them.

Can I combine a wine club membership with a cheese club membership?

Absolutely. You can create a custom membership by combining any or all of our six monthly clubs into one membership using our Design Your Own Club™ program. Choose from our six of-the-month clubs.

Can I create a gift announcement for gift memberships?

Yes. You can create a customized gift announcement that can be printed or emailed on a specific date during check-out. You may also create a gift announcement outside of the ordering process by choosing the "Gift Announcement" button in the footer of any page on our web site.

When will the monthly shipments arrive?

Wine and beer shipments arrive the last week of the month, except in the states of Massachusetts and Texas (see below).

MA & TX DELIVERIES FOR BEER OR WINE: MA & TX orders are shipped once a month from local distributors and can take an additional 1-2 weeks to arrive depending on when your order was placed. Please call our Customer Service Department for a more specific arrival time frame.

When will my credit card be charged?

Please note that charges will appear on your statement from "MonthlyClubs.com".

Your card will be charged on the 10th of the month that membership commences. If you chose to have your membership commence this month, but your order was placed after the 10th, your card will be charged within 2 business days. Charges for memberships commencing in a future month will take place on the 10th of the first month shipped.

Are there additional club membership fees or dues?

No, there are no membership fees or dues.

Do you ship to my state?

We ship our Wine and Beer clubs to all states except Alaska, Hawaii and Utah.

MA & TX DELIVERIES FOR BEER OR WINE: MA & TX orders are shipped once a month from local distributors and can take an additional 1-2 weeks to arrive depending on when your order was placed. Please call our Customer Service Department for a more specific arrival timeframe.

Cheese, Chocolate, and Flower clubs are available to all states except Alaska and Hawaii.

How is your wine packaged?

In strong, environmentally-friendly, 100% recyclable pulp packaging, molded to prevent breakage. Our packaging and many years of experience ensure your wine arrives in excellent condition.

Does someone have to be available to sign for the deliveries?

Yes. Someone over 21 years of age will need to sign for your wine shipment. An ID may be required by the carrier. Our discrete packaging allows many of our members to ship to a work location or a neighbor who is often home.

What if I am not home to sign for my package or am going on vacation?

Please either call us at 800-625-8238 or email us at customerservice@winemonthclub.com no later than the 1st of the month to inform us if you have moved, plan to be out of town, or otherwise will not be able to accept delivery that month so that we can either re-route or reschedule that month’s shipment. We use common carriers to deliver all of our products. If you are not home to sign for your shipment, the carrier will leave a door tag letting you know a delivery attempt has been made. After three attempts the product will be sent back to the distribution center at which time we can re-ship your package for an additional shipping cost of $13.00.

How do I change my delivery address?

Please either call us at 800-625-8238 or email us at customerservice@winemonthclub.com no later than the 1st of the month to change your delivery address.